Frequently Asked Questions

Have questions about our services?

Here are the questions we are most often asked. Don't see your question answered here? Just contact us.

Restoration
How much dust will be created during the restoration of my floor?
Recently a cleaning firm spilled a cleaner that is obviously acid on my marble vanities. They were sealed, but the damage is still very evident in the form of hundreds of small circles. What would you recommend as the way to repair them, the materials to use, etc? Would it be better to replace the vanities?
My Natural Stone countertops are no longer shiny. How do I get the shine back?
How do I clean marble?
Maintenance
Why won't the water spots on my marble or travertine clean up?
Where can I find information about caring for my stone?
Is there routine, daily or weekly maintenance I should be performing?
I have a beautiful entry rug. Will it harm my stone floor?
My floors had a beautiful shine when new. How can I restore that new shine?
I have Marble Natural Stone floors in the kitchen. Some vinegar got on the floor and now we have a light spot. I believe that it is the sealer (polyurethane coating?) that got discolored. What is the best way to get rid of these dull spots and bring the normal shine back?
Service and Pricing
Do you charge an estimate fee?